"We had a pipe fitting break on an old polybutylene pipe. I attempted to fix the issue my self using shark bites fitting not realizing there were different types. Also tried the old crimp and squeeze copper collars. Spent 3 hours trying to do this 5-8 degrees. I gave up and attempted to call a plumber at now 6pm on a Friday evening. Hart plumbing was able to rescue us the next morning. They sent Isaac out and in no time he had the issue fixed. He was extremely polite, discussed with me what his game plan was, and fixed the issue correctly in 20 minutes or less. I could not have been happier. He told us office would send us the bill as we never discussed what it was going to cost. Heck we didn’t even get billed for like 2 weeks. The price was right in line with what I would have expected to pay for a Saturday service call. I can truly say this was an excellent experience all the way around. They have definitely earned my business for future calls. Great job Isaac. I would say you are a true asset to Kevin and your team."